​​​​

​

JUVO IMMIGRATION (“we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

​

By accessing our website or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

​

1. Information We Collect

​

We collect only the personal information necessary to provide immigration-related services.

​

a) Personal Information

This may include, but is not limited to:

• Full name, date of birth, and contact details (email, phone number, address)

• Government-issued identification (e.g., passport details, Social Insurance Number where required)

• Immigration history and status information

• Educational and employment records

• Financial information required for immigration or application purposes

​​

b) Non-Personal Information

• Browser type, device information, and IP address

• Website usage data, including pages visited and time spent on the site

• Cookies and similar tracking technologies

​

2. Purpose of Collection

​

We collect and use personal information for the following purposes:

• To provide immigration consulting services

• To assess eligibility for immigration programs

• To prepare and submit applications to government authorities

• To communicate with clients and respond to inquiries

• To comply with legal, regulatory, and professional obligations

• To improve our website functionality and service delivery

​

3. Consent

​

We collect, use, and disclose personal information only with your knowledge and consent, except where permitted or required by law.

Consent may be obtained:

• Through signed consultation or retainer agreements

• Through written or electronic communication

• By continued use of our services after receiving this Privacy Policy

​​

You may withdraw your consent at any time, subject to legal, contractual, and regulatory restrictions.

​

4. Use and Disclosure of Information

​

We use and disclose personal information only for authorized purposes and never without consent or legal authority.

​

Your information may be disclosed only to:

• Government agencies and immigration authorities for application processing

• Trusted third-party service providers assisting in service delivery (e.g., educational institutions, credential assessors), only as necessary and without written permission beyond the scope of consent provided

• Regulatory or law enforcement bodies where required by law

 

JUVO Immigration does not sell, rent, trade, or disclose personal information to third parties without consent or written authorization, except where legally required.

​

5. Data Retention and Security

​

a) Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Policy

• Comply with legal, regulatory, and professional obligations

• Resolve disputes and enforce agreements

​​

b) Security Measures

We implement appropriate administrative, technical, and physical safeguards, including:

• Secure digital and physical storage

• Restricted access to sensitive information

• Encryption and secure transmission methods

• Periodic security reviews and audits

​

6. Cookies and Tracking Technologies

​

Our website uses cookies to:

• Enhance user experience

• Analyze website traffic

• Improve website performance

​​

You may manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain website features.

​

7. Your Privacy Rights

​

Under Canadian privacy laws, you have the right to:

• Access your personal information

• Request corrections to inaccurate or incomplete data

• Withdraw consent, subject to legal and professional requirements

• Request deletion of personal information, where permitted by law

​​

Requests may be submitted using the contact details below.

​

8. Third-Party Links

​

Our website may contain links to third-party websites. JUVO IMMIGRATION is not responsible for the privacy practices, content, or security of external sites. We encourage users to review third-party privacy policies before providing personal information.

​

9. Children’s Privacy

​

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without verifiable parental or guardian consent. If you believe a minor has provided personal information, please contact us immediately.

​

10. Updates to This Privacy Policy

​

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

​

11. Contact Us

​

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

admin@juvoimmigration.com

​