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Consultation Agreement
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THIS AGREEMENT is made and entered into by and between the Client and MARIA LORENA MARTINEZ, a Regulated Canadian Immigration Consultant (RCIC) of JUVO IMMIGRATION (collectively hereinafter referred to as "JI").
WHEREAS The Client has engaged the services of JI for a consultation regarding their immigration matters. WHEREAS JI agrees to provide such services under the terms and conditions set forth in this Consultation Agreement. NOW, THEREFORE, in consideration of the mutual promises and agreements set forth herein, the parties hereto agree as follows:
Authorized Representative Responsibilities and Commitment: Review your background, documents, and objectives to assess potential eligibility across relevant Canadian immigration programs; Conduct an in-depth discussion of your personal circumstances; Identify suitable pathways based on your profile, timeline, and risk factors; Discuss recommended next steps and any gaps to address (e.g., language results, work experience, licensing, or documentation); Answer your questions during the session and provide responses to up to three brief follow-up questions related to the consultation.
Client Responsibilities and Commitment: The Client agrees to: Accept and sign this Consultation Agreement and remit the consultation fee as specified; Collaborate with the Authorized Representative in completing the online eligibility assessment form and providing any additional necessary documents required for the consultation; Disclose and provide accurate, truthful, and complete information and documentation to the best of their knowledge and ability; The Client acknowledges that Maria Lorena Martinez of JUVO IMMIGRATION is a Regulated Canadian Immigration Consultant (RCIC) with Member ID number R522496. The Client further acknowledges that RCICs are regulated by the College of Immigration and Citizenship Consultants (CICC), which is recognized by Immigration, Refugees and Citizenship Canada (IRCC).
Fees, Billing Methods and Payment Terms: The consultation fee is the amount agreed upon between the Client and the Consultant at the time of booking, whether through the Consultant’s website or by direct arrangement. Payment must be made in full prior to scheduling the consultation. The consultation will not be confirmed or proceed until full payment has been received.
Refund Policy - In the event that the Client chooses to cancel the consultation services prior to the commencement of the consultation, a refund of the consultation fee will be provided, minus any non-refundable expenses already incurred by the RCIC in preparation for the consultation. The RCIC will provide a detailed breakdown of such expenses upon request; Once the consultation service has been rendered, the consultation fee is nonrefundable. The Client acknowledges and understands that the fee is payment for the RCIC's time, expertise, and analysis provided during the consultation, regardless of the outcome or the Client's decision regarding further engagement with the RCIC's services; In the unlikely event that the RCIC is unable to fulfill their obligations due to unforeseen circumstances or other reasons beyond their control, a refund of the consultation fee will be provided to the Client in full.
Service Termination: The service provided under this consultation agreement concludes upon the completion of the consultation session. Should the Client wish to engage in further services provided by the RCIC, a new agreement must be initiated.
Acknowledgement & Acceptance: By submitting the consultation form and making payment through the website, the Client acknowledges that they have read, understood, and agreed to the terms of this Consultation Agreement. The Consultant, by confirming the booking and accepting payment, also agrees to provide the consultation in accordance with these terms.
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